1, All invoices, purchases and card payments for www.goldbulliondealers.co.uk and www.silverbulliondealers.co.uk are handled by SMP Bullion and Diamonds Ltd Company registration number 8827184 and VAT number 177356182. .
2, All items upto the value of £50,000.00 will be sent by Royal Mail special delivery and royal mail cover the first £2500.00 while the rest of the value is covered by our platinum insurance cover with Primasure (London).
3, Once a contract has started (or purchase) then sometimes we will need to take Identification due to Money Laundering regulations, we will also require a house hold bill for proof of your delivery address. This is to protect both parties. These details will only need to be taken once. We will not deliver to any other address.
4, We do not advise if gold will rise or fall and offer no guarantees of either. All customers are advised to so their own research.
5, Prices are subject to change at any time and without prior notice. Once a price is locked on the website we reserve the right to change this price.
6, Cancellations are subject to a 10% restocking fee. Based on your order being placed on our website we automatically place an order to restock which is why a restocking fee will always be charged.
7, Vat will be charged on appropriate items. For items such as silver we will always charge the VAT. If you wish to export the item then you and your accountants can claim the VAT back. We only ship to the UK and always charge VAT on appropriate items which are clearly displayed on the website.
8, Insured Storage is not handled at SMP Bullion and Diamonds Ltd. This should again be researched by yourself. While we are happy to recommend we take no responsibility for the storage companies actions.
9, Authenticity of your product. We have the latest technology at SMP Bullion and Diamonds to check all of our products before dispatch.